Terms and Conditions

1. Our Commitment

At LearnIVs.com, we stand behind the Art of IVs course. We are confident that completing this program will meaningfully improve your confidence and competence with IV catheter placement. That's why we offer a 100% money-back guarantee — not just a time-based window, but a results-based promise.

If you complete all of the requirements listed below and still don't feel more confident placing IVs, we will issue you a full refund. No questions asked.

2. Money-Back Guarantee — Eligibility Requirements

To qualify for a refund under our money-back guarantee, ALL of the following conditions must be satisfied:

Requirement 1 — Complete the Course

You must complete 100% of the Art of IVs course content. Completion is tracked and verified through our course platform (TrainerCentral). Partial completions do not qualify.

Requirement 2 — Purchase the Recommended Supplies

You must have purchased the recommended supply kit referenced in the course. Proof of purchase (receipt or order confirmation) must be submitted with your refund request. The supply kit is considered an essential component of the hands-on learning process — the course is designed to be practiced, not just watched.

Requirement 3 — Attend a 15-Minute Review Call with Kyle

You must book and attend a 15-minute one-on-one review call with the course instructor (Kyle). This call exists to give you personalized feedback, answer questions, and ensure you've had every opportunity to build confidence before requesting a refund.

3. Submitting a Refund Request

Refund requests must be submitted within 7 days of completing the 15-minute review call described in Requirement 3 above.

To submit a refund request, email kyle@learnivs.com with the subject line: "Refund Request — Art of IVs" and include:

  • Your full name and the email address used at purchase
  • Proof of supply kit purchase (receipt or order confirmation)
  • Confirmation of course completion (screenshot or TrainerCentral certificate)
  • Date of your completed review call with Kyle

4. Basis for Refund

Refunds under this guarantee are issued based on a lack of improved confidence with IV placement skills after completing all course requirements. This is the sole qualifying basis for a refund.

The following circumstances do NOT qualify for a refund:

  • The course content covers material you already know or have previously learned. The course outcome (improved IV confidence) is determined by your current skill level, not by whether the material was new to you. If you already possess the skills taught in this course, the course outcome has technically been achieved.
  • You did not follow the recommended hands-on practice protocols using the supply kit
  • You did not attend the required review call prior to requesting a refund
  • Your request is submitted outside of the refund eligibility window

5. Refund Processing

Once a refund request is approved, refunds will be processed within five (5) to ten (10) business days via the original payment method through Stripe. Depending on your financial institution, the credit may take additional time to appear on your statement.

We will send a confirmation email once your refund has been processed.

6. Promotional and Discounted Purchases

Purchases made using a promotional code, coupon, discount offer, or as part of a bundle are not eligible for refunds. All promotional sales are final. This policy will be disclosed at the time of any promotional purchase.

7. Digital Product Access — General Policy

Because the Art of IVs course is a digital product that is made immediately accessible upon purchase, all sales are generally final outside of the money-back guarantee described above. We do not offer refunds for:

  • Purchases where the full guarantee process was not completed
  • Technical issues that are beyond our reasonable control
  • Accidental purchases (please contact us promptly at kyle@learnivs.com and we will evaluate on a case-by-case basis)

8. Chargebacks and Payment Disputes

If you initiate a chargeback or payment dispute with your credit card company or bank without first completing the refund process described in this policy, the following consequences may apply:

  • Your course access will be immediately suspended pending resolution of the dispute
  • You will be permanently banned from purchasing any future products or courses from LearnIVs.com
  • The chargeback will be reported to Stripe and may affect your ability to use Stripe-processed platforms in the future
  • We reserve the right to dispute any chargeback that was filed without completing the refund request process

We strongly encourage you to contact us directly at kyle@learnivs.com before initiating any dispute with your payment provider. We are committed to resolving all issues fairly and promptly.

9. Contact Us

If you have any questions about our refund policy or wish to initiate a refund request, please contact us at:

Instadrip Nursing PC

Website: LearnIVs.com

Email: kyle@learnivs.com